Istitutional Activity
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In pole position for the special events of wine world |
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Wine tasting and specialties in tipical places |
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Educational course for wine tourism reception |
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Metting and tasting tour for wine knowledge |
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For wine lovers discovering associated wineries |
Istitutional Events
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The most import wine tourism event that takes place in Italy |
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Tastings of wine and typical products in summer Italian squares |
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Welcome Harvest: one Sunday of September to discovery harvest spirit |
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St. Martins Day: together with a tasting of local seasonal products. |
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Christmas at a wine cellar: the last event of the year. |
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Il Movimento Turismo del Vino Members features: Accoglienza coi fiocchi
Standard “Hospitality code of Ethics” relating to Winery Hospitality Services.
The Hospitality code of Ethics was created in order to define the tourist offerings of the wineries associated with the Wine Tourism Movement, guaranteeing the visitor a unique experience that he will remember and talk about. The quality certification programme constitutes a “seal of guarantee” that is synonymous with professionalism in hospitality and whose goal is to make the client/consumer immediately aware of the quality of the service offered, through the distinctive symbol of the “Bollino dell’Accoglienza coi Fiocchi” (stamp of first-rate hospitality).
Enacted by the Wine Tourism Movement and certified by 3A PTA, the Hospitality Decalogue consists in defining the prerequisites that must be guaranteed by all the member wineries of the Association. A visit to the winery therefore becomes the centre of a process which places value on the rural heritage of the area and allows the tourist to re-discover the most authentic cultural roots of the land.
The elements taken into consideration in order to define the pre-requisites which each category of winery must guarantee are the following:
COMPANY STANDARDS
- Traffic/road identification that conforms to the roadway code, situated in the vicinity of the establishment to facilitate immediate recognition with ease.
- Terracotta sign that that identifies the winery/distillery as a member of the Wine Tourism Movement at the establishment’s entrance, to be hung at the company entrance within one year of certification.
- A signboard that identifies the winery/distillery as a member of the Wine Tourism Movement with the relative information stating the time/hours and days of the week available to the visiting public, at the establishment’s entrance.
- A location for the initial welcome and reception of clients that is proportional to the required capacity of the visiting public.
- An area equipped for wine tasting with enough seating space in relation to the reception capacity of the visiting groups
- Space assigned for sales. In the eventuality that this space can not be exclusive, it is necessary that the store’s products be separated from the space dedicated to tastings and client reception.
- Bathrooms equipped with the correct sanitary requirements conforming to public usage available to visitors that is adequate to the stated reception capacity
- Enough parking reserved for visitors proportional to the stated reception capacity.
- Informative material about the establishment and its products printed in at least 2 languages, including Italian.
METHODS
- Carry out the initial welcome with familiarity, making the guests feel comfortable ( immediate availability of drinking water and the possibility of using washrooms is recommended).
- Guided visits through the vineyards and/or in the cellars
- Only pre-packaged wines/spirits is to be offered to visitors.
- Wine tasting glasses must be available for use
- Ability to welcome guests (for visits and tastings) on Sundays and holidays, even if only by booking in advance
- Availability of tasting sheets that allow tourists to express an opinion about the wines/spirits tasted.
STAFF
- The welcoming staff must have full knowledge about the establishment, its products and its working procedures, moreover, they must be courteous, professional and able to fully explain the functions of the winery/distillery, as well as conducting a technical tasting of the wines/spirits produced.
- The staff assigned to reception must have attended a wine tasting course and/or winery reception.
- In the case of wineries, they must have an understanding of viticulture, oenology, and oenography of the territory.
- Presence of a person assigned to reception with the knowledge of 1 foreign language
For any further information about “Winery Hospitality Services” please contact the National Office:
Movimento Turismo del Vino National Office
Viale Giorgio Lungarotti, 2
06089 - Torgiano (PG)
Phone/Fax 075 9889529
mail: info@movimentoturismovino.it
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